Get in touch

What is the best way to report a bug?

Use the contact form with subject "Bug report" and include your browser, OS, and steps to reproduce. Screenshots are always helpful.

Do you offer custom plans for larger teams?

Yes. If you have 20+ users or need custom limits, SSO, or SLAs, reach out via the contact form and we'll put together a plan.

Can I request a feature?

Absolutely. Select "Feature request" as the subject. We review every request and frequently ship features suggested by our users.

Where are you based?

softAssert is a remote-first team. Our support hours are 9am–6pm UTC, Monday through Friday.

Mon–Fri, 9am–6pm UTC.
We aim to reply within 24 hours.